Lilla
- Description
- Size & Fit
- Size Not Available?
These flats with a gloss finish and unique openwork detailing exude modern elegance. Designed for comfort and style, they seamlessly transition from day to night, perfect for the fashion-forward individual seeking uncompromising sophistication.
Color: Terra Gloss
Upper: Nappa leather
Interior: Leather
Heel Height: 20mm
Please note that our shoes are in sizes
Italian and their size is true to standard size, unless otherwise stated in the Description.
For more information, please see our Size Guide below.
Is your size not available? No problem! This style is available for Backorder. Please contact us at info@anayraquel.com or via WhatsApp for assistance.
Frequently Asked Questions
What can I do if my size is out of stock or out of stock?
Even if your size is sold out, feel free to email us the style and size you want at info@anayraquel.com , and we will keep you informed about our upcoming collections or possible replenishments.
*Note: Only full-priced items are available for restock.
Do you have a physical store?
ana + raquel does not have a physical store, but we invite you to visit our “ SHOWROOM ” page to schedule an appointment or visit the nearest concept store to try on the models.
What do I do if I'm not sure about my shoe size?
Please refer to the “Size Guide” in each product profile for
size specifications according to style. If you need more
guidance, do not hesitate to contact our Customer Service at info@anayraquel.com and we will do our best to assist you.
Do you accept returns and exchanges?
ana + raquel can accept exchange requests within seven (7) calendar days from the date of delivery of the order.
*Please see the “SHIPPING & RETURNS” section for specific information on our rates.
Care Instructions
Our shoes, made from natural leather and suede, may have subtle variations. We use soft leathers such as nappa and suede, which require careful handling. To maintain their color and quality, please follow these care instructions:
Cleaning
To clean your leather shoes, wipe them with a clean, non-abrasive cloth.
smooth and dry over the desired area. If stains appear, rub gently
the area with the slightly damp and let it air dry.
Conditioning
Apply a clear leather cream with a soft cloth using circular motions.
Liquids
In case of contact with water or other liquids, do not rub the leather but
Use a dry cloth and gently pat to absorb the
liquid.
Storage
Store shoes away from direct sunlight in a breathable dust bag.
Prevention
A visit to a shoemaker of your choice for maintenance
Preventative or routine maintenance can dramatically extend the life of your
favorite shoes.
Shipping
Fast shipping
For local deliveries the estimated time is 3 to 5 business days.
For international shipments it is between 7 and 15 business days after processing.
*Please note there are an additional 7 days for backorders.
Order Tracking
International
Once your package has shipped, you will receive an automatic email with tracking information.
Contact us
Mon - Sat: 10 am -7 pm
+1 (51) 991 081 539
info@anayraquel.com
Artisanal Excellence
Made in Peru
Handcrafted in Peru by master artisans, delivering premium quality at every step.